People of India are naturally waiting to see the new government at the centre to perform.There is enormous scope of improvement in government functioning .The existing system of railway reservation specially tatkal tickets need immediate attention.Despite efforts made so far, the system of railway reservation is still not satisfactory.Huge number of travelors are facing trouble due to slow mooving IRCTC website.When there is so much demand of railway tickets and the facility of internet reservation is easily available even in remote areas,the need to have so many agents is beyond our understanding.The new government should immediately scrap the system of booking railway tickets through agents and improve the IRCTC internet booking system so that it is easily accessible and people are able to book ticket without wasting time.If this simple work is done,this government will gain lot of goodwill as the present mismanagement in the rail ticket booking system is causing lot of difficulties for the common man who look at the new government with great expectations.
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